Privacy policy
HILLSHOP – Privacy Policy
Last updated: November 2026
At HILLSHOP, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it and how we protect it when you visit or purchase from our online store.
1. Who We Are
HILLSHOP is an online store specialising in electronics, smart home products, home gadgets and everyday accessories.
Data Controller: camilus peace
Business Address: calle yecla no 3 valencia spain
2. Personal Information We Collect
When you visit our website, contact us or place an order, we may collect:
Full name
Email address
Telephone number
Billing address
Delivery address
Order and purchase details
Customer service messages
Necessary technical information, such as device and website usage information
We only collect information that is relevant to operating our store and providing our services.
3. How We Use Your Information
We use your personal information to:
Process and manage customer orders.
Confirm payments and purchases.
Arrange deliveries and provide tracking information.
Respond to questions and customer enquiries.
Handle returns, refunds and warranty requests.
Meet our legal, accounting and tax obligations.
Protect our website and customers against fraud.
Improve our website and shopping experience where legally permitted.
4. Payment Information
HILLSHOP offers payment options through third-party payment providers, including Stripe and PayPal.
When you make a purchase, your payment information is processed by the relevant payment provider under its own privacy and security policies.
HILLSHOP does not intentionally store customers’ complete payment card details.
5. Sharing Your Information
We do not sell your personal information.
We may share necessary information with trusted service providers when required to operate our store, including:
Payment providers such as Stripe and PayPal.
Delivery and shipping companies.
Website hosting and technical service providers.
Accounting and professional advisers.
Public authorities where required by law.
These providers may only process information as permitted by applicable law and their relevant service arrangements.
6. How Long We Keep Your Information
We retain personal information only for as long as necessary for the purposes explained in this policy.
Some purchase, invoice and accounting records must be retained for periods required by Spanish and European law.
7. Your Privacy Rights
Under the General Data Protection Regulation (GDPR) and applicable Spanish data protection laws, you may have the right to:
Access your personal information.
Correct inaccurate or incomplete information.
Request deletion where legally permitted.
Request restriction of processing.
Object to certain types of processing.
Request a copy of your data in a portable format.
Withdraw consent where processing is based on consent.
To exercise your rights, contact us at:
Email: kimjonson008@gmail.com
You also have the right to lodge a complaint with the Spanish Data Protection Agency (AEPD): https://www.aepd.es/
8. Cookies and Website Technologies
Our website may use cookies and similar technologies to operate essential shopping functions, maintain security and improve website performance.
Where required, we will request your consent before using non-essential analytics, advertising or tracking cookies.
You can manage your cookie preferences through the website’s cookie settings.
9. Data Security
We take reasonable technical and organisational measures to protect customer information against unauthorised access, loss, misuse or disclosure.
However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
10. Third-Party Websites
Our website may contain links to third-party websites and services.
We are not responsible for the privacy practices of external websites. We recommend reviewing their privacy policies before sharing personal information.
11. Changes to This Policy
We may update this Privacy Policy when our business practices, services or legal requirements change.
Any updated version will be published on this page with a revised date.
12. Contact Us
If you have questions about this Privacy Policy or how HILLSHOP handles personal information, please contact:
HILLSHOP Customer Support
Email:kimjonson008@gmail.com
Address: calle yecla no 3 valencia spain
Website: www.hillshop.com